Guest support
Frequently Asked Questions
Planning your stay in Kathmandu? Browse common questions from travelers — or reach our team directly for anything else.
Answers
Common guest questions
questions
Breakfast is included with selected room packages. Please check your booking details or contact our reception for confirmation.
Yes, airport transfers are available upon request for an additional fee. Please contact us at least 24 hours before your arrival.
Yes, reservations can be modified or canceled according to the cancellation policy associated with your booking.
Standard check-in is from 12:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available on request, subject to room availability.
Yes. Complimentary high-speed Wi-Fi is available in all guest rooms and common areas, including the rooftop terrace.
Yes. All rooms include private bathrooms with hot water available around the clock.
Hotel Travelers Home is located in a busy, well-lit area of Thamel with 24-hour reception. Many solo travelers and international guests stay with us throughout the year.
Yes. We offer complimentary luggage storage for guests before check-in and after check-out, which is especially helpful for trekkers and late flights.
Yes, walk-ins are welcome based on availability. Booking in advance is recommended during peak season (October–November and March–April).
Yes. Our rooftop terrace offers seating and views over Thamel and the surrounding hills — a popular spot for morning tea and breakfast.
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